COVID-19 and our March Crates
If your March crates have been sent to your place of work then please don’t worry. If there is no-one at your place of work to accept delivery or no-one calls for the crate from the local Royal Mail sorting office then your crate will be returned to us around 2-3 weeks after the first attempted delivery. Once we have received your crate we will then contact you and organise a new delivery to your current address.
It’s our final round – Board Game Crate is now closed.
Over the past four years we’ve sent over 10,000 crates to our subscribers. We’ve had some highs, such as exhibiting at UK Games Expo, being able to send out Azul to our subscribers before it hit UK stores, and trade trips to Essen! And there have been some lows too, but it’s all a learning experience and hopefully we haven’t left any scars!
Since we announced the closure we’ve had so many wonderful messages from everyone. We’ve tried to read them all, and reply to as many as we can. We’re exceptionally thankful that the games we have chosen for you all have helped build your game collection and have introduced you to new games you wouldn’t have picked from the shelves.
March subscribers with queries regarding their crates
Our support team will on hand until mid-April. Please email them at firstname.lastname@example.org
Pre-paid subscribers with months remaining on their crate
We are happy to refund any remaining crates on your pre-paid plan. Please contact our support team at email@example.com
Your recurring subscription will be cancelled and no more payments will be taken. If you have any queries or concerns please email our support team at firstname.lastname@example.org
Thank you to you all, for your custom, for your support and for allowing us to pick board games for you. As the world moves into a period of uncertainty we hope the games we’ve sent you get many, many more plays. We can trust Board Games to keep us all sane.
Phil, Amy, Natalie and Nick, and the rest of the Board Game Crate Team