Cookie & Personal Data Policy

Personal Data

When you sign up for an account at Board Game Crate we collect information that is only ever used in order to process your order and help define your crate preferences. When you place an order we ask for the following information:

  • Name
  • Email Address
  • Shipping Address
  • Billing Address

This information is essential for us to process your order. This information is held for as long as your account is active us so that we can continue to send you crates.

Once your account is created you can populate your games collection and your wishlist items. To do this quickly and automatically you can tell us your Board Game Geek account username. We will then download, from Board Game Geek, the list of games you have connected to your Board Game Geek account and use this to help allocate games to the crates we supply to you. We hold on to this information for as long as your account is active with us.

We will never share the personal information you give us with third parties, except for instances where it is necessary to do so in order to process your order (eg; passing your address to our delivery partners so that they can deliver your crate)


This site uses cookies – small text files that are placed on your machine to help us provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better and will never store any data which could identify you directly.

The cookies we use on this website are:

  • Google Analytics
  • Facebook Ad Manager
  • Hotjar (used to improve the website look and feel by studying use patterns of the website)
  • Board Game Crate session handlers (Including any payment tracking from Stripe or PayPal)

However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

If you have any questions regarding the cookies policy please don’t hesitate to get in touch.